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General terms and conditions

"Please read these General Terms and Conditions carefully before purchasing any product or ordering any service on this website. By submitting your purchase/order, you accept the terms described herein.

1. Service Provider Details

  • Company Name: [Company Name or Sole Proprietor Name]

  • Registered Office: [Address]

  • Tax Number: [Tax Number]

  • Registration Number / Company Registration Number: [Number]

  • Contact Email: [email@yourdomain.hu]

  • Phone: [+36 XX XXX XXXX]

  • Website: [www.yourwebsite.hu]

  • Hosting Provider: Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv, Israel

2. Subject of the Contract

The scope of these GTC covers products and/or services provided through the website operated by the service provider (hereinafter: Website).

The contract is concluded electronically between the buyer (hereinafter: Buyer) and the Service Provider, in Hungarian.

3. Order Process

  • The Buyer selects the desired product or service.

  • The Buyer submits their order by clicking the "Order" or "Purchase" button.

  • The Service Provider confirms the receipt of the order via email.

  • The contract is thereby concluded.

4. Prices and Payment Terms

  • The prices indicated are gross prices, meaning they include VAT (if the business is VAT-registered).

  • Payment Method: [Bank Transfer / Credit Card / Cash on Delivery / Cash – selectable]

  • Payment Deadline: [e.g., 3 business days from order confirmation]

5. Delivery / Fulfillment

  • The Service Provider fulfills the order within [x] days from the confirmation.

  • Delivery Method: [e.g., courier service, personal pickup, service sent via email]

  • Delivery Cost: [fixed amount or "free"]

6. Right of Withdrawal (mandatory only for private individual buyers!)

The Buyer (if a consumer) is entitled to a 14-day right of withdrawal according to Government Decree 45/2014. (II.26.):

  • The Buyer may withdraw from the contract without justification within 14 days from the receipt of the product (or from the conclusion of the contract for services).

  • The intention to withdraw must be communicated via email or postal mail.

  • The product must be returned in an undamaged condition.

  • The cost of return is borne by the Buyer.

  • The Service Provider will refund the amount within 14 days.

Exceptions to the right of withdrawal (if relevant!):

  • Products made to individual specifications

  • Digital content, if performance has begun and the consumer has waived their right

7. Complaint Handling

  • The Buyer may file a complaint using the Service Provider's contact details.

  • The Service Provider records complaints in writing and responds within 14 days.

  • If the complaint cannot be resolved, the Buyer may turn to a conciliation body.

8. Limitation of Liability

The Service Provider is not liable for:

  • Any technical errors that may occur on the website

  • Misunderstandings resulting from the buyer's fault

  • Performance issues arising from incorrect data entry

9. Copyrights

All content on the website (text, images, graphics) is protected by copyright. Unauthorized copying, distribution, or modification thereof is prohibited.

10. Other Provisions

  • The contract is concluded electronically, and the document is not filed.

  • Hungarian law applies to the contract.

  • The Service Provider is entitled to unilaterally amend the GTC, which does not affect previous orders.

11. Contact, Customer Service

  • 📧 E-mail: [email@yourdomain.hu]

  • 📞 Phone: [+36 XX XXX XXXX]

  • 📬 Postal Address: [Company Name, address]

These General Terms and Conditions are effective from: [date]."

Contact name

Marianna Kazinczi-Csaba Kekesi

Phone number

+36 30 9934 115

+36 30 2178 400

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Location

8000 Székesfehérvár, Sárkeresztúri út 131

Email address:

csillamker@gmail.com

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General terms and conditions

The website was created within the framework and with the support of the Sándor Demján program.

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© 2025 by Csillám Porcelain Trading. Created by Magyar Telekom Plc.

 

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